Credit Guides

At First Home Unlocked, we want you to feel confident and clear every step of the way. A credit guide is a simple but important document that explains how we help you with home loans and what you can expect from us.

It tells you:

  • Who we are and our credit licence details

  • What services we provide to help you with home loan options

  • Any fees or commissions involved

  • How to raise any concerns or complaints

We’ll give you this guide before we start helping you with your loan options, so you have all the info you need upfront, no surprises, just clear, trustworthy support.

View Jack’s credit guide here.

View Chris’ credit guide here.